Hi-Rely RAIDPac-II Betriebshandbuch - Seite 2

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Important Quick Start Information for your High-Rely drive

DO NOT ATTEMPT TO REMOVE RAIDPacs from their drive bays without fully depressing

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the drive release lever. Forced removal of the drive will void your warranty and damaged the

units.

The latest Service Packs are important! Microsoft has continued to Debug removable drives on

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the Windows platforms. Make sure you have the latest service packs installed.

Not all eSATA ports are created equal. And many hosts are finicky about working with third

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party disk controllers. We offer eSATA controllers tested to work with our systems but can not

guarantee those cards will work properly in your host computer. If you have difficulties getting

your host controller card to work, see the Read First page on our website under tech support or

directly at:

https://www.high-rely.com/HR3/includes/SupportReadFirst.php

Other eSATA ports may only recognize the first drive in a multi-drive system or may not

function at all. Host controller ESATA Ports should support hot-Swap and "port multiplier"

capabilities.

For USB 3.0 connections, be sure to have the absolute LATEST drivers for your USB 3.0 host

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controller.

If you are using multiple RAIDPacs in a single bay RAIDFrame, you may have a drive letter

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problem as you change your media. Windows will assign drive letters based on the next

available letter and sometimes in a manner that appears random, which could cause your

backup software to fail depending on how it is configured. You can use the High-Rely Drive

Manager utility HRDM2.MSI to solve this problem. To do this, install HRDM2 on the

machine that the High-Rely system will be connected to.

Particular photos in this manual may not be your exact unit.

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Hi-Rely RAIDPac-II Betriebshandbuch - Seite 2

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