Hiboy TITAN Benutzerhandbuch - Seite 10

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REMEDIES

If a hardware defect is found and a valid claim is received by Hiboy within the Warranty Period, Hiboy will, at its option and to the

extent permitted by law, either (1) repair the product at no charge, using new or refurbished replacement parts or, (2) replace the

product with a new or refurbished product. In the event of a defect, to the extent permitted by law, these are your sole and exclusive

remedies. Shipping and handling charges may apply except where prohibited by applicable law. This Limited Warranty is valid only

in the jurisdictions where the products are sold by www.hiboy.com, and is valid to the extent permitted by the applicable laws of such

jurisdictions. Any replacement hardware product will be warranted for the remainder of the original warranty period or thirty (30)

days, whichever is longer, or for any additional period of time that may be applicable in

HOW TO OBTAIN WARRANTY SERVICE

A Warranty Service Order must be requested from Hiboy within Warranty Period from the date of receipt of shipment. To request a

Warranty Service Order, contact Hiboy Service Team [email protected].

To obtain warranty service, you must deliver the product, in either its original packaging or packaging providing an equal degree of

protection, to the address specified by Hiboy. In accordance with applicable law, Hiboy may require the customer to furnish proof

of purchase details and/or comply with registration requirements before receiving warranty service.period or thirty (30) days,

whichever is longer, or for any additional period of time that may be applicable in your jurisdiction.

LIMITATION OF DAMAGES

Except to the extent prohibited by applicable law, Hiboy shall not be liable for any incidental, indirect, special, or consequential

damages, including but not limited to loss of profits, revenue or data, resulting from any breach of express or implied warranty or

condition, or under any other legal theory, even when Hiboy has been advised of the possibility of such damages. Some jurisdic-

tions do not allow the exclusion or limitation of special, indirect, incidental or consequential damages, so the above limitation or

exclusion may not apply to you.

your jurisdiction.

12. Question & Answer

1. What if the E-Scooter arrived missing accessory or broken part?

A: Please take a photo and send to Hiboy Support Team by sending email: [email protected]

And Hiboy Support Team will reply you soon and send correct accessory or part replacement.

2. What if the rear brake of the scooter doesn't work well?

A: You may please contact us for instructions of brake adjusting, or search "How to adjust rear brake of scooter"

in YouTube for tutorial video as well.

3. Is that possible to replace some components for example the rear cover?

A: Yes, please take a photo and send to Hiboy Support Team by sending email: [email protected]

And Hiboy Support Team will reply you soon.

4. Why the screen returns an error code like E-01, E-02, or E-03? What should I do?

A: Please contact Hiboy Support Team to remove the error code.