Dynamic Media SXBR2 Handbuch zur Fehlersuche - Seite 3

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Troubleshooting Guide
Grace Digital SXBR2
Dia gnosis : The "buffering" notifica tion ind ica tes tha t th e p laye r is download ing ch annel information and other co nte nt to its in tern al storage system.
Player
Wor king
What does
play er dis play?
Buf fering
The "buffering" notifica tion shoul d no t display longer than one minute.
How long has the
More Than
player been
One Minute
"Buffer ing"?
Power Cycle Player
Player Not
Disconnect power from radio for 20
seconds. Then reconnect power.
Player Not
Wor king
Factory Reset the Player
Factory Reset the Player
Player Not Working
Download Netw or k Settings Guide
Download Netw or k Settings Guide
Update your network as instructed in the guide.
Update your network as instructed in the guide.
The Network Settings Guide is an IT document that instructs your IT
The Network Settings Guide is an IT document that instructs your IT
department how to configure your network to support the player.
department how to configure your network to support the player.
Player Not Working
The next step is to see if the player works on a different network.
Take the player to your house.
Connect it to your network using an Ethernet data cable.
Player Does Not
Wor k at Home
Contact Dynamic Media
Customer Care for testing
and possible replacement
at
1-800-684-7050.
END TROUBLES HO OT PROCES S
Less Than
One Minute
The radio is downloading
content normally. Please
Wor king
wait and the channels will
display momentarily.
Player Works
At Home
The radio is working properly. The
problem is with your network.
This is usually related to a firewall
set ting or a port not opened properly.
Confirm the network is correct setup
according to the Network Settings
Guide.
Once that is complete the player will
begin working.
Player
Wor king
Player
Wor king
Player
Wor king