DynoSense Adore Schnellstart-Handbuch - Seite 4

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Care & Maintenance

The four feet bumpers of Adore are made of rubber, do not keep Adore

loaded for a prolong period of time. This may damage the weight sensors and

results will not be accurate.

Do not leave anything on Adore when it is not in use. This will consume power

and reduce the life of the batteries.

Wipe the surface with a soft damp cloth. Never use detergent to clean Adore

or immerse in water as it may damage the electronic.

Avoid the risk of damaging Adore or breaking the glass surface.

For support, visit www.dynosense.com/support or in-app help

Troubleshooting

Problem

Possible Cause

Adore will not turn on when

Batteries are not inserted

step on it or tap with foot

correctly or batteries are

drained

The screen shows "LO" on

Low Battery

LED display

Weight measurement is not

Excessive movement is detect-

appearing

ed during measurement

Some metrics show "--" on the

User is not standing barefoot

DynoLife App

Weight measurement is not

User is not standing straight

reliable

Excessive water on feet

Uneven or unstable surface

The App cannot find the

Adore is not ON or batteries

product when trying to add

are drained

new device

Bluetooth connection failed

Mobile device Bluetooth

problem

"Can't connect to Cloud"

No server/ No internet

connection

For support, visit www.dynosense.com/support or in-app help

Solution

Make sure the batteries are aligned

correctly or replace with new batteries.

If the problem persists, please contact

support.

Replace with new AA batteries.

Stand still during the measurement.

Make sure to dry your feet, do not wear

socks or shoes during the measure-

ment.

Balance your weight evenly between

both feet.

Make sure your feet and glass surface

are dry.

Position Adore on a hard surface. If

the problem persists, please contact

support.

Tap on the glass surface to activate

Adore or replace batteries. If the prob-

lem persists, please contact support.

Turn off and on the Bluetooth of your

mobile device.

1. Make sure you are connected to the

internet.

2. If the internet connection is not

good, please try later.