Green Audio HDE 18G V2 Benutzerhandbuch - Seite 11

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Troubleshooting

No image on display:

● Ensure the display device has been set to the correct input.

● Ensure the HDMI cables used for both the source/transmitter and the receiver/display are properly

connected and are working. Test the HDMI cables directly from a source to display and ensure their

operation.

● Ensure the twisted pair cable has not been damaged and that it has been terminated correctly with

T568B on both ends. A temporary length of twisted pair cable can be used for testing to ensure that the

devices are all compatible and working properly.

● Ensure proper grounding of the power supply.

● Older devices (HDMI 1.2) may have compatibility issues with different settings. It's advised to put a re-

clocking device such as an HDMI splitter inline between the source device and extender.

Color loss or poor picture quality:

● Ensure the HDMI cables used for the source, transmitter, receiver and display are properly connected

and are of good quality. Test the HDMI cables directly from a source to display and ensure their picture

quality.

● Ensure proper grounding of the power supply.

● If the static becomes stronger or picture quality becomes worse when connecting the video connectors,

this may be due to improper grounding.

● Check the grounding and make sure all the components are properly grounded to a common ground.

Improper grounding may cause damage to the receiver.

If your problem persists after following the above troubleshooting steps, please contact your authorized

reseller or Green Audio technical support.

GreenAudioMfg.com