IKEA UTNAMND Handbuch - Seite 21

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Troubleshooting

Error
Description
code
after 10 sec.
ER21
Corresponding
E2
cooking area is
Corresponding
E3
cooking area is
Cooking area cannot
E6
be turned on.
Cooking areas are
E8
Corresponding
EH
cooking area is
U400
Overvoltage due to wrong electrical connection.
E4
E5
E7
E9
Disconnect the hob from the power supply.
ER20
Wait a few seconds then reconnect the hob to the power supply.
ER22
If the problem persists, call the service centre and specify the error code that appears on the
ER31
display.
ER36
ER40
ER47
EA
Possible causes of the error Solution
Continuous key activation
detected.
Water or cookware placed on
Control panel.
The internal temperature of
electronic parts is too high.
Empty or wrong cookware.
Pot or glass temperature is too
high.
Electronic temperature too high.
Wrong cookware.
Cookware is losing its magnetic
characteristics and may lead to
induction hob damage.
Power supply voltage and/or
frequency is out of range.
Fan failure.
Fan blocked by dust or fabrics.
Temperature sensor stuck for
cooking area.
Not enough temperature change
detected after switching on the
hob.
Remove water or cookware from glass
and Control panel.
Let the hob cool down.
ventillation.
If error persists, please contact After
Sales Service.
Let the hob cool down.
Use appropriate cookware.
Do not heat-up empty pots.
Use appropriate cookware.
The error is automatically cancelled
after 8s and the cooking area can be
used again.
In case of further upcoming errors
cookware have to be changed.
If error persists, please contact After
Sales Service.
Check mains voltage and/or frequency.
If needed contact After Sales Service.
Clean and remove foreign bodies from
fan.
If error persists, please contact After
Sales Service.
again after cooling down.
If error persists, please contact After
Sales Service.
Disconnect the hob from the power
supply.
Reconnect the hob accordind to
provided schematics.
If error persists, please contact After
Sales Service.
21