Green Stoves 10KW Installations- und Betriebsanleitung - Seite 14
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Frequently Asked Questions
1 Do stoves require a chimney?
All of our multi fuel and wood burning stoves require a suitable chimney or professionally installed flue system.
2 How do I clean the chimney?
You will require a chimney sweep to clean the chimney. It is best to provide a dedicated chimney cleaning access door
when installing the flue of the stove.
3 Who should install my stove?
Green Stoves want you to enjoy the maximum performance from your Stove products. To ensure this, it is essential that
they are installed correctly.
We strongly recommend that your Green Stove is installed and regularly maintained by a qualified heating engineer.
4 How do I regulate the heat output?
Each stove will have spin valves, which will allow you to easily regulate the heat output.
5 What warranty policy do I get?
Green Stoves will replace, free of charge, any working part that fails (under normal operating conditions) within 12 months
of purchase. Consumables such as glass or stove rope are not guaranteed.
A call out charge will apply if our engineer attends any stove problem that is not related to product failure.
6 Where can I get spare parts?
Your local Green Stove retailer will be pleased to supply spare parts and to provide any other information you require.
(Only use replacement parts recommended by the manufacturer).
7 Can the doors be left open while burning?
For safety and heat efficiency the doors should remain closed at all times except for ignition, de-ashing and loading the
firebox.
8 Why is the stove smoking when lit?
A smoking stove can be caused by a flue with back draught problems. A qualified fitter should complete a smoke test prior
to fitting the stove to ascertain the integrity of the flue.
9 Why should I "Run in" my stove?
To begin, light a series of small fires over a period of a few days to allow the paint finish to cure. The stove is finished with
a heat resistant paint and this can be cleaned with a soft brush. Do not clean whilst the stove is hot; wait until it has cooled
down. The finish can be renovated with proprietary stove paint
If the stove is not "run in" correctly, this may cause the paint to discolour and flake.
10 What is Over Firing?
Your stove should never be used in a manner to cause over firing. Over firing can be caused by over loading the stove with
fuel, and with primary controls open. If any part of stove glows "red" your stove is over firing and your draught control
should be adjusted to restrict airflow to stove. Over firing can cause permanent damage to the appliance which is not
covered by warranty.
Green Stoves
30 – 60 Hawthorn Road,
Western Industrial Estate,
Dublin 12,
Ireland.