Green Stoves 20KW Installations- und Betriebsanleitung - Seite 15
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Frequently Asked Questions
1 Do stoves require a chimney?
All of our multi fuel and wood burning stoves require a suitable chimney or
professionally installed flue system.
2 How do I clean the chimney?
You will require a chimney sweep to clean the chimney. It is best to provide a dedicated
chimney cleaning access door when installing the flue of the stove.
3 Who should install my stove?
Green Stoves want you to enjoy the maximum performance from your Stove products. To
ensure this, it is essential that they are installed correctly.
We strongly recommend that your Green Stove is installed and regularly maintained by a
qualified heating engineer.
4 How do I regulate the heat output?
Each stove will have spin valves, which will allow you to easily regulate the heat output.
5 What warranty policy do I get?
Green Stoves will replace, free of charge, any working part that fails (under normal
operating conditions) within 12 months of purchase. Consumables such as glass or stove
rope are not guaranteed.
A call out charge will apply if our engineer attends any stove problem that is not
related to product failure.
6 Where can I get spare parts?
Your local Green Stove retailer will be pleased to supply spare parts and to provide any