Lexmark 23B0225 - C 762dtn Color Laser Printer Handbuch zur Fehlersuche - Seite 3

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If the error recurs, write down the error number, the

problem, and a detailed description. Call 1-800-

LEXMARK for service.

Solving paper feed

problems

Paper frequently jams

You are using paper that does not meet

the printer specifications.

Use recommended paper and other specialty media.

See the Card Stock & Label Guide available on the

Lexmark Web site at www.lexmark.com for detailed

specifications.

For information that can help prevent jams from

occurring, see the Clearing Jams Guide.

You have loaded too much paper or too

many envelopes.

Make sure the stack of paper you load does not

exceed the maximum stack height indicated at the

front of the tray or on the multipurpose feeder.

Guides in the selected tray are not set to

the appropriate position for the size

paper loaded.

Move the guides in the tray to the correct position.

The paper has absorbed moisture due to

high humidity.

Load paper from a fresh package.

Store paper in its original wrapper until you load it.

The Paper Jam message remains

after you remove the jammed

paper.

Clear paper from the entire paper path, and then

press

The page that jammed does not

reprint after you clear the jam.

Set Jam Recovery to Auto or On.

For more information, see the Menus and Messages

Guide

Blank pages feed into the output

bin.

Load the correct type media for your print job, or

change the Paper Type to match the type of media

loaded.

For more information, see the Menus and Messages

Guide.

Solving print quality

problems

Color misregistration

ABCDE

Color has shifted outside of the appropriate area or

has been superimposed over another color area.

Open the printer door, and make sure all four

packaging tabs are removed.

Top to Bottom or Left to Right:

Re-seat the cartridges by removing them from

the printer and then reinserting them.

Invoke a Color Adjust operation from the

Settings  Quality menu.

Repeating defects

Marks occur repeatedly only in one color and multiple

times on a page:

•

Replace the cartridge if the defects occur every:

–

38 mm (1.5 in.)

–

48 mm (1.9 in.)

–

97 mm (3.8 in.)

Marks occur down the page repeatedly in all colors:

•

Replace the transfer roll if the defects occur

every 60 mm (2.4 in.)

•

Check the first transfer bellcranks and springs

or replace the image transfer unit if the defects

occur every 101 mm (4 in.)

•

Replace the fuser if the defects occur every

148 mm (5.8 in.)

Marks occur on every third or sixth page in any

color:

Replace the image transfer unit.