Lexmark 652dn - T B/W Laser Printer Handbuch zur Fehlersuche - Seite 4
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5-bin mailbox
If the 5-bin mailbox is listed on the menu settings page, but paper
jams when it exits the printer and enters the mailbox, then it may
not be properly installed. Reinstall the 5-bin mailbox. For more
information, see the hardware setup documentation that came
with the 5-bin mailbox, or go to
www.lexmark.com/publications to view the 5-bin mailbox
instruction sheet.
Output options
If the Output Expander, High Capacity Output Expander, or
StapleSmart
TM
II Finisher is listed on the menu settings page, but
paper jams when it exits the printer or enters the output option,
then it may not be properly installed. Reinstall the option. For more
information, see the hardware setup documentation that came
with the option, or go to www.lexmark.com/publications to
view the option instruction sheet.
Memory card
Make sure the memory card is securely connected to the printer
system board.
Flash memory card
Make sure the flash memory card is securely connected to the
printer system board.
Hard disk with adapter
Make sure the hard disk is securely connected to the printer system
board.
Internal Solutions Port
TM
If the Lexmark
Internal Solutions Port (ISP) does not operate
correctly, then these are possible solutions. Try one or more of the
following:
C
ISP
HECK THE
CONNECTIONS
•
Make sure the ISP is securely attached to the printer system
board.
•
Make sure the cable is securely connected to the correct
connector.
C
HECK THE CABLE
Make sure you are using the correct cable and that it is securely
connected.
M
AKE SURE THE NETWORK SOFTWARE IS CONFIGURED
CORRECTLY
For information about installing software for network printing,
see the Networking Guide on the Software and Documentation
CD
Solving paper feed problems
Paper frequently jams
These are possible solutions. Try one or more of the following:
C
HECK THE PAPER
Use recommended paper and specialty media. For more
information, see the chapter about paper and specialty media
guidelines.
M
AKE SURE THERE IS NOT TOO MUCH PAPER IN THE
PAPER TRAY
Make sure the stack of paper you load does not exceed the
maximum stack height indicated in the tray or on the
multipurpose feeder.
C
HECK THE PAPER GUIDES
Move the guides in the tray to the correct positions for the
paper size loaded.
T
HE PAPER MAY HAVE ABSORBED MOISTURE DUE TO
HIGH HUMIDITY
•
Load paper from a fresh package.
•
Store paper in its original wrapper until you use it.
4
Paper jam message remains after jam
is cleared
The paper path is not clear. Clear jammed paper from the entire
paper path, and then press
.
Page that jammed does not reprint
after you clear the jam
Jam Recovery is set to Off. Set Jam Recovery to Auto or On:
1
Press
.
2
Press the arrow buttons until
Settings appears, and then
press
.
3
Press the arrow buttons until
General Settings
appears, and then press
.
4
Press the arrow buttons until
Print Recovery appears,
and then press
.
5
Press the arrow buttons until
Jam Recovery appears,
and then press
.
6
Press the arrow buttons until
On or
then press
.
Solving print quality problems
Isolating print quality problems
To help isolate print quality problems, print the print quality test
pages:
1
Turn the printer off.
2
From the printer control panel, press and hold
arrow button while turning the printer on.
3
Release both buttons when Performing Self Test
appears.
The printer performs its power-on sequence, and then
Config Menu appears.
Auto appears, and
and the right