Avaya IP Softphone Anwendungshinweise - Seite 13

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9. General Test Approach and Test Results

All test cases were performed manually. The following features were verified:

 Placing calls to the voicemail system. Voice messages were recorded and played back to

verify that the playback volume and recording level were good.

 Placing calls to internal extensions to verify that the playback volume and recording level

were good.

 Placing calls to the PSTN to verify that the playback volume and recording level were

good.

 Answering and ending calls using the call control button on the headset.

 Using the volume control buttons on the Plantronics Blackwire C420 Headset to adjust

the playback volume.

 Using the mute control button on the Plantronics Blackwire C420 Headset to mute and

un-mute the recording level.

For the serviceability testing, the Plantronics Blackwire C420 Headsets were disconnected and

reconnected to verify proper operation. Avaya IP Softphone, Avaya IP Agent and Avaya one-X

Communicator were also restarted for the same purpose. The desktop PCs were also rebooted to

verify that the Plantronics Unified Runtime Engine process starts automatically when the PC

comes back into service.

All test cases passed successfully.

JC; Reviewed:

SPOC 9/14/2010

Solution & Interoperability Test Lab Application Notes

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