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Avaya one-X 9600 Series Anwendungshinweise

1. Introduction

These Application Notes describe the procedure for configuring Computer Instruments e-IVR IP

Phone Pager to interoperate with Avaya 9600 Series IP Phones. In this compliance test, some IP

Phones were registered with Avaya Aura

Office.

Computer Instruments e-IVR™ IP Phone Pager allows internal paging communication by voice

or text messaging via an IP Phone. A text message can be displayed (on the IP Phone display

screen) alone or with an accompanying voice page.

The e-IVR IP Pager is integrated with the 9600 Series IP Phone via the WML interface.

These Application Notes assume that Avaya IP Phones are already installed and basic

configuration steps have been performed. Only steps relevant to this compliance test will be

described in this document.

2. General Test Approach and Test Results

This section describes the general test approach used to verify the interoperability of Computer

Instruments e-IVR IP Phone Pager with the Avaya 9600 Series IP Phones. This section also

covers the test results.

2.1. Interoperability Compliance Testing

The general test approach included verification of basic phone registration with the e-IVR IP

Phone Pager and paging features. Pages were made to individual phones and to groups of

phones. The pages were initiated using both the Avaya IP Phone and the e-IVR IP Phone Pager

web interface. The main objectives were to verify the following:

 Text to Speech (TTS)

 Audio Text

 Recorded Messages

 Live Pages

2.2. Test Results

Computer Instruments e-IVR IP Phone Pager successfully passed the compliance testing.

2.3. Support

Technical support for the e-IVR solution can be obtained by contacting Computer Instruments:

 URL –

[email protected]

 Phone – (888) 451-0851 and option 2

3. Reference Configuration

Figure 1 illustrates the reference configuration used during testing. In the reference

configuration, the e-IVR IP Phone Pager interoperated with Avaya 9600 series IP Phones by

registering with the IP Phone Pager application running on a Windows IIS web server. Pages

RDC; Reviewed:

SPOC 2/1/2012

Communication Manager and some with Avaya IP

Solution & Interoperability Test Lab Application Notes

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CII_IP_Pager