Chapter 1: Introduction to the 9608 and 9611G deskphones.........................................
Overview................................................................................................................................................... 7
Navigation tips........................................................................................................................................... 10
About icons............................................................................................................................................... 11
Administrative messages.......................................................................................................................... 12
Telephone stand....................................................................................................................................... 13
Viewing Network Information.................................................................................................................... 13
Chapter 2: Avaya Menu......................................................................................................
Options & Settings.................................................................................................................................... 16
Call Settings..................................................................................................................................... 17
Application Settings.......................................................................................................................... 23
Screen & Sound Options.................................................................................................................. 25
Advanced options............................................................................................................................. 29
Browser..................................................................................................................................................... 31
Accessing your browser................................................................................................................... 31
Chapter 3: About Features.................................................................................................
Accessing the Features menu................................................................................................................... 33
Feature Table............................................................................................................................................ 33
Calling a person from the directory........................................................................................................... 34
Configuring simultaneous ringing for multiple phones using EC500......................................................... 35
About Call Recording................................................................................................................................ 35
Ringing on wireless headsets................................................................................................................... 36
Chapter 4: Answering a call...............................................................................................
Chapter 5: Making a call.....................................................................................................
Making an emergency call........................................................................................................................ 39
Clearing a number..................................................................................................................................... 40
Redialing a number................................................................................................................................... 40
Making a call using edit dialing................................................................................................................. 40
Calling a person from the contacts list...................................................................................................... 41
Calling a person from the call history........................................................................................................ 41
Using voice dialing.................................................................................................................................... 42
Making a call using a Click to dial link....................................................................................................... 43
Chapter 6: Standard Call-Related Features......................................................................
Putting a call on hold................................................................................................................................. 45
Muting a call.............................................................................................................................................. 45
Transferring a call..................................................................................................................................... 46
Using the conference feature.................................................................................................................... 46
Setting up a conference call............................................................................................................. 47
Adding a person on hold to a conference call.................................................................................. 47
Putting a conference call on hold..................................................................................................... 47
Muting a person on a conference call.............................................................................................. 48
Dropping the last participant from a conference call........................................................................ 48
Dropping a person from a conference call....................................................................................... 48
About forwarding calls............................................................................................................................... 49
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Avaya one-X
Deskphone H.323 9608 and 9611G User Guide
Contents
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April 2013
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