Avaya 9620 Deskphone Edition Kurzreferenz-Handbuch - Seite 2
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• Just pressing the
key will answer the call either on the speaker or headset depending on the phone's audio
path setting.
2. Once you have answered the call, you can switch between different talk modes:
• To switch to using the handset, lift the handset.
• To switch to handsfree, press the
SPEAKER key. If you were using the handset you can now safely
replace it.
• To switch to headset mode, press the
replace it.
• If you have answered the call on the speaker or headset, pressing the SPEAKER or HEADSET key again
before you select another mode will end the call.
• Just pressing the
key or any other appearance button will put the current call on hold.
Answering Another Call
If you are already on a call, answering a new call will automatically put the existing call on hold.
Drop.
1. Using the
up and down
arrow keys, scroll the display highlight the waiting call.
• To quiet the ringing, press the Ignore soft key. The call will still continue alerting and can be answered or
ignored.
• To redirect the call to voicemail, press the To VM soft key.
2. To answer the call press the
button. Your existing call will be put on hold.
1.2.2 Ignore an Incoming Call
You can quiet the ringer of a currently alerting call. The call will continue alerting visually but with no audible ring.
1. If the call is not the currently highlighted call on the display, use the
2. Press the Ignore soft key.
3. The call will continue alerting but with no audible ring.
1.3 Making Calls
If you are not already on a call, then you can just dial the number. The first available appearance button will be used for
the call. Alternatively, you can press a specific appearance button in order to make a call using that button.
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HEADSET key. If you were using the handset you can now safely
[1]
unless your first press
up and down
arrow keys to
1.3.2 Calling a Person from the Call Log
You can use the call log to make calls to the number included in the currently selected call record.
1. Access the call log.
a. Press the
b. The display will change to show your call log records. The caller's name is shown if known, otherwise the
number.
c. Use the
Missed, Incoming and Outgoing.
• If you have any new missed call records (ie. the CALL LOG button lamp is illuminated) the call log will
open showing your missed calls.
d. Use the
2. Press Call to call the number displayed in the call record.
1.3.3 Redialling a Previous Number
When Redial is displayed it can be used in one of two ways, set by the phone's redial mode setting.
List Mode
This redial method is used when your phone's redial mode is set to List.
1. Access the redial list.
a. Press Redial. The list of outgoing calls is displayed.
b. Use the
highlight it.
2. Press Call to call the number displayed in the call record.
3. Continue in the same way as for a normal dialed call.
One Number Mode
This redial method is used when your phone's redial mode is set to One.
1. Press Redial.
2. The number for the most recent outgoing call in your personal call log is redialed.
3. Continue in the same way as for a normal dialed call.
1.3.5 Adjust the Call Volume
While talking, you can adjust the volume of the incoming call. The volume is separately adjusted for which every device
you are currently using (handset, headset or speaker).
1. With the call connected, press the
2. Use the + plus and – minus keys to adjust the volume.
3. The display will return to normal after a few seconds.
1.3.6 Muting a Call
Muting a call stops the caller from hearing you. However you can still hear them.
• The mute setting remains active even if you switch between calls using hold and or appearance buttons.
• If you change how you are listening to the call, for example switching from the handset to the speaker, the mute
setting is canceled.
1. To activate mute, press the
2. To switch mute off, press the key again.
9620 Quick Reference Guidefor Fitchburg State 7/10
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CALL LOG button.
left and right
arrow keys to select which call log records you are viewing. The options are All,
up and down
arrow keys to scroll through the records.
up and down
arrow keys to scroll through the 10 most recent outgoing calls.
VOLUME key.
MUTE key. The button will be lit while mute is active.
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