A&S 800 Benutzerhandbuch - Seite 15

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To keep the warranty valid, never try to repair the system yourself. If you encounter problems when using
this unit, check the following points before requesting service.
No power
Ensure that the AC cord of the apparatus is properly connected .
•
Ensure that there is power at the AC outlet.
•
Press standby button to turn the unit on.
•
Remote control does not work
Before you press any playback control button, first select the correct source.
•
Reduce the distance between the remote control and the unit.
•
Insert the battery with its polarities (+/-) aligned as indicated.
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Replace the battery.
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Aim the remote control directly at the sensor on the front of the unit.
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No sound
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Make sure that the unit is not muted. Press MUTE or VOL+/VOL– button to resume normal
listening.
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Press on the unit or on the remote control to switch the soundbar to standby mode. Then press
the button again to switch the soundbar on.
•
Unplug both the soundbar and the subwoofer from the mains socket, then plug them again.
Switch on the soundbar.
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Ensure the audio setting of the input source (e.g. TV, game console, DVD player, etc.) is set to PCM
or Dolby Digital mode while using digital (e.g. HDMI, OPTICAL, COAXIAL) connection.
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The subwoofer is out of range, please move the subwoofer closer to the soundbar. Make sure the
subwoofer is within 5 m of the soundbar (the closer the better).
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The soundbar may have lost connection with the subwoofer. Re-pair the units by following the
steps on the section "Pairing the Wireless Subwoofer with the Soundbar" .
•
The unit may not be able to decode all digital audio formats from the input source. In this case, the
unit will mute. This is NOT a defect.device is not muted.
TV has display problem while viewing HDR content from HDMI source.
•
Some 4K HDR TVs require the HDMI input or picture settings to be set for HDR content reception. For
further setup details on HDR display, please refer to the instruction manual of your TV.
I can't find the Bluetooth name of this unit on my Bluetooth device for Bluetooth pairing
Ensure the Bluetooth function is activated on your Bluetooth device.
•
Ensure you have paired the unit with your Bluetooth device.
•
This is a 15 mins power off function, one of the ERPII standard requirement for saving
power
When the unit's external input signal level is too low, the unit will be turned off automatically in 15
•
minutes. Please increase the volume level of your external device.
The subwoofer is idle or the indicator of subwoofer do not light up.
Please unplug power cord from the mains sockect, and plug it in again after 4 minutes to resent the
•
subwoofer.

Troubleshooting

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