Alienware AW420K Benutzerhandbuch - Seite 17

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Troubleshooting

Error

Keyboard is not

functioning

Keyboard lighting is

off

The selected

configuration is not

working in Alienware

Command Center

For more information about the Alienware Command Center features

1. Open the Alienware Command Center.

2. Click the Help

3. Click the Contents tabs.

4. From the Contents tabs, click the required topic to ﬁnd more details on

Alienware Command Center features.

Internal Use - Confidential

Possible solution

 Disconnect the keyboard and connect it back

in to the USB port on your computer.

 Connect the keyboard to another USB port.

 Restart the computer.

 Make sure the light is not dimmed off, press

Fn+F6 to light up the keyboard.

 Disconnect the keyboard and connect it back

in to the USB port on your computer.

 Connect the keyboard to another USB port.

 Restart the computer.

 Adjust keyboard brightness via AWCC

(Alienware Command Center).

 Ensure that the Alienware Command Center is

running on your computer.

 Open the Alienware Command Center and

ensure that the configuration for your gaming

keyboard is set properly and is stored by

clicking on the SAVE THEME.

icon. The Alienware Command Center Online Help appears.

Troubleshooting | 17