Error Message
Cannot Detect Ink Replace the cartridge with a Brother Original ink cartridge. If the error
Data Remaining
Disconnected
Document Jam
High Temperature
Ink Absorber Full The ink absorber box must be replaced. Contact Brother customer
Ink Low
Jam A Inside/
Front
Repeat Jam A
Jam B Front
Repeat Jam B
Front
Action
message remains, contact Brother customer service or your local
Brother dealer.
Press Stop/Exit. The machine will cancel the job and clear it from the
memory. Try to print again.
Try to send or receive again.
If calls are stopped repeatedly and you are using a VoIP (Voice over
IP) system, try changing the Compatibility to Basic (for VoIP).
See Related Information: Telephone Line Interference/VoIP at the end
of this section.
The document was not inserted or fed correctly, or the document
scanned from the ADF was too long.
For more detailed information, see the Online User's Guide: Document
Jams.
After cooling the room, allow the machine to cool down to room
temperature. Try again when the machine has cooled down.
service or your local Brother Authorised Service Centre to have your
machine serviced.
One or more of the ink cartridges are near the end of their lives.
Order a new ink cartridge. You can continue printing until the LCD
displays Replace Ink.
For more detailed information, see the Online User's Guide: Replace
the Ink Cartridges.
• You can still scan even if the ink is low or needs to be replaced.
Remove the jammed paper.
For more detailed information, see the Online User's Guide: Printer
Jam or Paper Jam.
Make sure the paper guides are set to the correct paper size.
Do not put more than one sheet of paper in the manual feed slot at any
one time. Wait until the LCD prompts you to load another sheet of
paper before you feed the next sheet of paper in the manual feed slot.
Remove the jammed paper.
For more detailed information, see the Online User's Guide: Printer
Jam or Paper Jam.
Make sure the paper guides are set to the correct paper size.
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