Brother MFC-J4310DW Handbuch - Seite 12

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Troubleshooting

This chapter explains how to resolve typical problems you may encounter when using Google Cloud Print

with your Brother machine. If, after reading this chapter, you are unable to resolve your problem, visit the

Brother Solutions Center at: http://solutions.brother.com/.

Difficulty

My Brother machine is not displayed in the printer list.

I cannot print.

I received the error message:

Unable to connect to Google. Please check your net

work settings.

I received the error message:

Please set the date and time.

Suggestions

Make sure your machine is turned on.

Use Web Based Management to confirm that Google

Cloud Print is enabled and your machine is registered with

Google Cloud Print (see How to register your machine

with Google Cloud Print on page 4).

Make sure your machine is turned on.

Confirm your network settings (see Network settings

on page 2).

Certain files may not be able to be printed, or may not

appear exactly as they are displayed.

Make sure your machine is connected to a network with

Internet access.

Verify that the date and time are set correctly on your

machine (for more information, see your machine's

Quick Setup Guide).