Kohler K-1153 Handbuch für Hausbesitzer - Seite 12

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Troubleshooting (cont.)

Music Troubleshooting Table

Symptoms

11. The Media Module is

connected to my network

via wired ethernet, but is

unable to play Internet

radio and may sometimes

fail to locate, connect to,

or play music from my

music servers.

12. No sound plays through

the bath transducers.

13. Some of my music ﬁles

do not display while

browsing.

14. A music ﬁle will not play.

15. Songs purchased through

the iTunes music store

will not play.

16. I cannot ﬁnd playlists that

I saved on my computer.

1078022-5-B

Probable Cause

A. No IP address assigned to the

Media Module.

B. Ethernet cable is damaged.

A. The song is paused.

B. The volume is too low.

A. Missing ID3 tag info.

A. Unsupported ﬁle format.

A. Song is not supported because

of DRM.

A. Some playlists may not be

supported.

Recommended Action

A. Determine the Media Module's

address by entering the settings

menu, select "System," select

"Music," select "Roku IP Address."

If your IP address is of the form

169.254.xxx.xxx, the Media Module

did not get a DHCP-assigned

address. Check the conﬁguration of

your router to ensure it is set up to

assign DHCP addresses. Reboot the

Media Module by disconnecting

and reconnecting the AC power.

B. Replace the Ethernet cable.

A. Make sure a song is playing. If the

song is paused, press the OK

button to continue playback.

B. Make sure the volume is turned up

high enough for proper enjoyment.

A. ID3 data tags may be missing.

Information about your music,

including Song Name, Artist,

Composer, Album, and Genre is

usually created automatically by

the software you used to save your

audio CD ﬁles on your computer's

hard drive. This process creates

data called "ID3 tags" to describe

each track. If this data is missing

from your music ﬁles, they will not

appear when you browse by that

data category. You can edit this

information in music jukebox

software such as iTunes.

A. Make sure your ﬁle is a supported

format: iTunes Music Server: MP3,

AAC, ALAC, AIFF and WAV

Windows Media Player 11 /

Windows Media Connect: MP3,

WMA (including DRM WMA) and

WAV.

A. This is normal. DRM AAC ﬁles

(i.e., ﬁles purchased on Apple's

music store) are not supported.

Those ﬁles will be detected but will

be skipped during playback.

A. iTunes users: Make sure your

playlist was created in iTunes and

is visible in your iTunes

application. Windows Media

Connect users: Make sure your

playlists are saved in the My

Documents\My Music\My

Playlists or other shared folder.

Musicmatch users: Musicmatch

exports playlists in a manner that is

not supported. Slimserver users:

Make sure your playlist is a

Slimserver-supported playlist

format.

Kohler Co.