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The choice was obvious. And when it came time, Nova Chemicals

ordered 7 Avocent DSR2161 KVM switches, in their quest to

substantially improve their IT infrastructure. Part of the Avocent

DS series, the premiere KVM over IP solution for enterprises,

the DSR2161 uses a combination of analog and digital technologies

to provide powerful server and serial device management –

anytime, anywhere. "Essentially, TCP/IP connectivity puts the

entire data centre at our fingertips, whether we are at the data

centre, at home, or around the world" adds Wright.

Implementation leads to increased benefits

The implementation of the new Avocent web-enabled solution at

Nova Chemical proceeded smoothly. IT staff found the physical

installation to be relatively easy and anytime a question arose,

Avocent technical support quickly provided an answer.

"The only challenge we faced was with the web enabled portion,

however Avocent technical support was super and quickly had

everything running smooth. They are reliable, really work with you

to help iron out any problems and have excellent follow up as well"

adds Wright.

Now, not only does the new, remote access, web-enabled solution

provide Nova Chemical with quicker response and reduced

downtimes, the solution also provides a host of new benefits.

These benefits range from centralized authentication and

administration, to scalability and CAT 5 advanced cable management.

DSView software is an important element of the Avocent DS series,

providing CLICK AND CONNECT™ access and control, anytime,

anywhere. DSView allows Nova Chemical IT users to view and

manage all of the data centre devices on one screen – regardless of

whether they are a mix of multi-platform servers, routers or power

devices or located around the world. In addition, centralized

authentication and administration leverages existing network

credentials, ensures security and simplifies system administration.

The new solution has also helped Nova Chemicals to free up

valuable data centre space – since there are a lot less keyboards,

monitors and bundles of cable hanging around. The DSRIQ cable

interface allows servers to be attached using standard CAT 5

cabling, which significantly reduces cable clutter.

Favourable Reactions

Wright noted that they are very pleased with the Avocent solution

and judging from the initial success he would definitely consider

upgrading to the latest Avocent DS Series application and implement

it into new data centres in the future.

"I can tell you that the IT staff love it. It has made their jobs and

their lives easier. And because we don't have to be on site, we can

fix the problem from wherever we are. It definitely helps us to react

and respond to problems much quicker and cuts down our response

time significantly. Plus, it makes more efficient use of our IT staff

time, since we're not wasting time running back and forth to the

data centre" asserts Wright.

Now with remote access, Nova Chemical IT staff can use the current

network to access current servers – a process that was previously

unavailable on the individual servers. So, now when someone in

Europe experiences a problem, they can simply access the centre

and fix the problem. And that makes senior management extremely

happy, because reduced downtime benefits everyone.

"Avocent, as an OEM, really know their products," concludes

Wright. "You get superior products and tremendous support. And

that has created favourable reactions around here".

About Avocent

Avocent is the leading worldwide supplier of KVM switching and

connectivity solutions that provide IT managers with access and

control of multiple servers and network data centre devices.

Avocent was formed in July 2000 by the merger of leading industry

innovators Cybex Computer Products Corporation and Apex Inc.

Avocent's KVM solutions are distributed by the world's largest

server manufacturers and installed in Fortune 100 companies

around the world.

Headquartered in Huntsville, Ala., Avocent has locations in the

states of Washington, Florida, Massachusetts and Texas.

International locations include Canada, Australia, Ireland,

Great Britain, Germany, Japan, China and Singapore.

Visit

Avocent Canada

Toll-free Tel: 1.877.992.9239

E-mail: [email protected]

50 Mural Street, Unit 5

Richmond Hill, Ontario L4B 1E4 Canada

Toll Free Tel: 1.877.992.9239

Web Site: www.avocent.ca

www.avocent.ca

for more information about Avocent products.

Avocent's DSR™ switching solutions offer a

flexible, scalable design that work with existing

network architecture.

Avocent, the Avocent logo, The Power of Being There, are

trademarks or registered trademarks of Avocent Corporation.

All other marks are the property of their respective owners.

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