Aqua Perfecta Pura Installationshandbuch - Seite 10

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15 Troubleshooting

This reverse osmosis system undergoes multiple quality and functional checks prior to shipment. If you still find a
problem, check the possible causes and their remedies. However, if you do not find a solution, please contact us.
Detection/Error
No product water
Not much water produced
System doesn't stop /
Waste water : product
water > 4:1
Sewage noise
Product water not clean
Problem
Tank empty
Water producing/filling
into tank slowly
Dripping from the tap
The tank becomes
full. Water does not
flow out of the tank
No faults have occurred
so far
Waste water keeps
running
Noise from waste water
pipe
Black granules, soapy
AquaPerfecta.com
Causes
Water supply pipe valve closed
Tubes connected incorrectly
Water supply stagnation
Tubes bent
Shut-off valve stuck
Ball valve of tank closed
The cartridge filter installed in
Pura housing improperly
The membrane is in wrong
direction
Inlet water pressure is too small
Tubes connected improperly
Tank ball valve closed /
Shut-off valve stuck
The air pressure in the tank is
too low.
The inside tank rubber sheet is
defective.
Tubes bent
Membrane/cartridge filter
exhausted
Inlet pressure is too low
Shut-off valve contaminated /
stuck
location not suitable for drain
saddle installation
Membrane/cartridge exhausted
Insufficient flushing for initial
use of membrane / cartridge
Solutions
Open water supply valve
Inspect the tubes
Clean water pipe
Inspect the tubes
Clean/replace shut-off valve
Open the ball valve
Take it out and put it back again
properly
Take it out and put it back in
correct flow direction
Use pump set
Tubing inspection
Open tank valve /
Clean/Replace shut-off valve
Inflate the tank up to 7psi
Replace tank
Tubelines inspection
Replace membrane/cartridge
filter
Use pump set
Clean/Replace shut-off valve
Change location or push the
black tube close to the inner wall
of sink drain pipe
Replace membrane/cartridge
filter
Thoroughly flush the system
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