AVPro Edge AC-MX-88X Schnellstart-Handbuch - Seite 4
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DB9 port, only pins 2,3 and 5 are used. If your control device does not have a DB9 port, a
USB-to-DB9 adapter may be required. Cables are available at AVPro Edge (AC-USB-DBP-
ADPT)
1. The unit may be controlled using RS-232 by either the 3-pin, wired Phoenix connector
or the USBC ISP Port. Both are located on the rear panel of the switcher. USB Serial
Drivers are available at no cost at this link: htts://www.avproedge.com/drivers.html
2. Connect to the desired COM Port. (Baud 57600/Data Bits 8/Parity None/Stop Bits
One)
3. If the above connection is successful, sending the "H<cr>"* command will display the
entire API.
*<cr> value dependent on RS232 communicator value. Common <cr> values include
\r, 0x0D, $0D.
TROUBLESHOOTING:
• Verify Power – The OLED Diagnostic Screen and LEDs on the Matrix front panel are
illuminated when power is present. Ensure the power supply is operating correctly and
the Mains plug is connected to an active circuit.
• Signal Issues – Verify all HDMI cables are seated correctly, support up to 48Gbps, and
for distances greater than 4m, are Active Optical Cables.
• Single Input/Output Issue – Swap cables or send the Input to another Output and
verify if the issue follows. Try copying the EDID from the display connected to the
Output or copying a known working EDID from another display.
• Issues with legacy HDMI devices when scaling – Ensure frame rates are 120Hz or
lower, and verify Variable Refresh Rate is disabled.
Have a question or need assistance?
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