DH PDN LITE Feldhandbuch - Seite 9
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Turn to page 13 to record data in your Maintenance Log.
TROUBLESHOOTING
1 . If unit fails to power up, check the power supply to ensure that AC or DC
power source is working .
2 . If WIFI does not appear on your device, ensure cellular gateway is active by
checking status lights .
Detailed Troubleshooting Guide
Problem/
Possible
Symptom
Cause
Line of
Service is
not active
Hidden
network
SSID
WIFI slow
or not
connected
Gateway is
not getting
power
Verification
Confirm with chosen
cellular provider that line
of service is active on an
eligible rate plan.
Contact Administrator
of device to verify
configuration.
WIFI is disconnected for
security reasons. Wireless is
slow due to low bandwidth
or transmission of large
data files.
Observe status lights
on gateway. If power light
is not on, gateway is not
getting power.
9
Possible
Corrections
Activate line of service on
an eligible rate plan.
If configured in this manner,
Admin will need to provide
SSID and login info.
Connect device to LAN
port with Ethernet cable
provided in accessory bag.
If power light is not
on, see power system
trouble shooting section.
877.524.0430