Corrective
The replacement disk is too small or not compatible with the virtual disk. Replace the failed
Action:
disk with a compatible good physical disk with equal or greater capacity.
Fatal Error Or Data Corruption Reported
Issue:
Fatal error(s) or data corruption(s) are reported when accessing virtual disks.
Corrective
Contact Dell Technical Support.
Action:
Physical Disk Displayed As Blocked By Management Application
Issue:
One or more physical disks are displayed as Blocked and cannot be configured.
Corrective
Ensure the physical disk is supported by SCSI-3 Persistent Reservation (PR). Update the
Action:
physical disk and Shared PERC 8 to the latest firmware available on dell.com/support.
NOTE: For the Dell Update Package (DUP), update of the hard drive after it reports completed and perform a
graceful shutdown of all server modules and power cycle the chassis.
Multiple Disks Become Inaccessible
Issue:
Rebuilding the physical disks after multiple disks become simultaneously inaccessible.
Corrective
Multiple physical disk errors in a single array typically indicate a failure in cabling or
Action:
connection and can involve loss of data. You can recover the virtual disk after multiple physical
disks become simultaneously inaccessible. Perform the following steps to recover the virtual
disk:
If the virtual disk is redundant and transitioned to Degraded state before going Offline, a rebuild
operation starts automatically after the configuration is imported. If the virtual disk has gone
directly to the Offline state due to a cable pull or power loss situation, the virtual disk is
imported in its Optimal state without a rebuild occurring.
Rebuilding A Failed Physical Disk
Issue:
Rebuilding a physical disk after one of them is in a failed state.
CAUTION: Follow the safety precautions to prevent electrostatic discharge.
1. Turn off the system, check cable connections, and reseat physical disks.
2. Ensure that all the disks are present in the enclosure.
3. Turn on the system and enter the Chassis Management Controller (CMC).
4. Use the CMC to import the foreign configuration that is detected or to clear the foreign
configuration.
NOTE: For information about import/recover or clear foreign configuration, see the
Chassis Management Controller for Dell PowerEdge VRTX User's Guide at dell.com/
esmmanuals.
Dell
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