Dell P570 Benutzerhandbuch - Seite 7

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You must have a

Dell Technologies Support

See

KB 124395

for more information about how to use SolVe.

Locate your VxRail serial number

To get support for your VxRail, use the VxRail serial number, also called the Product Serial Number Tag (PSNT). The PSNT is a

14-digit number that is used to identify an individual VxRail on Dell Technologies support.

NOTE:

While contacting the Dell Technologies Customer Support, use the PSNT for the identification of your VxRail. If

Customer Support asks for the 7-digit service tag number, provide it.

The two identification tags on your VxRail are located as follows:

● The VxRail serial number tag: You can find the PSNT printed on the information tag on your VxRail, or you can locate the

PSNT using VxRail Manager.

● The service tag: You can find the service tag that is printed on your VxRail.

Look up your VxRail serial number in VxRail Manager

Look up your VxRail serial number in VxRail Manager.

1. From the VMware vSphere Web Client, click Hosts and Clusters in the left navigation bar.

2. Select your VxRail cluster.

3. Select the Monitor tab.

4. From the inner left navigation bar, select VxRail > Physical View.

Locate the serial number and service tag number on your VxRail

You can identify your VxRail using the unique serial number, service tag number, or express service code located on the

information tag of your VxRail. The information tag is located at the front of your VxRail. See System overview for the location.

The information tag contains the following:

● Product serial number tag (PSNT), which provides the 14-digit VxRail serial number

● Service tag

To view the PSNT and other labels, pull out the information tag in the front of the VxRail. Alternatively, information may be on a

sticker on the chassis of VxRail.

The mini Enterprise Service Tag (EST) is found on the back of VxRail. This information is used by Dell to route support calls to

the appropriate personnel.

account to use

SolVe Online for

VxRail.

Introduction