Dell PowerVault TL2000 Faq - Seite 18

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8 Login to the EKM client by typing login ekmuser: EKMAdmin

ekmpassword: changeMe.

9 Change the password by typing chgpasswd -new changeME2

where changeME2 is the desired new password.

Once logged in, the user can use the command line interface to complete

operations not supported in the GUI.

10 Type exit to logout. This returns the user to the command prompt.

EKM Server is configured to start as a Windows service but it stops

after initially starting

When I attempt to log into the EKM Server GUI, the GUI returns an error

message pop-up reading EKM Server Login Failed: null

This issue can occur if the EKMkey.jck file is empty or not fully populated.

The EKMkey.jck file is created during the initial configuration of the

EKM Server and resides in the C:\ekm\gui subdirectory. This file is the key

store file. A possible reason for the file to become empty is if the installation or

configuration process is interrupted.

If a backup exists of the EKMkey.jck, restore the file. The default backup file

directory on a Windows server is C:\ekm\gui\BackupFiles.

Backed up files are prefixed with a date and time stamp, example:

2008_11_26_10_59_41_EKMKeys.jck.

Rename the file to EKMKeys.jck and copy it back to C:\ekm\gui directory.

Alternatively, uninstall and re-install the EKM service (if installed) and

EKM Server. For more information, see "How do I uninstall EKM as a Windows

service?" on page 17.

Dell Encryption Key Manager and Library Managed Encryption