HP 100-000 Handbuch zur Schnelleinrichtung - Seite 19

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Keyboard and mouse (general)

Symptom

Keyboard

commands and

typing are not

recognized by the

computer.

Mouse (with cable)

does not work or is

not detected.

Cursor does not

move using the

arrow keys on the

number keypad.

Cursor does not

respond to mouse

movement.

Possible solution

Use the mouse to turn off the computer, unplug and reconnect the keyboard to the back

of your computer, and then restart your computer.

Unplug and reconnect the mouse cable to your computer.

If the mouse is still not detected, turn off the computer, unplug and reconnect the mouse

cable, and then restart the computer.

Press Num Lock on the keyboard to turn off Num Lock, so that the arrow keys on the

number keypad can be used.

Use the keyboard to save changes in all open programs, and then restart your computer:

Press the Alt+Tab keys simultaneously to navigate to an open program.

Press Ctrl+S simultaneously to save your changes in the selected program (Ctrl+S

is the keyboard shortcut for Save on most—not all—programs).

Repeat step 1 and step 2 to save changes in all open programs.

After saving changes in all open programs, press the Power button to turn off the

computer.

After the shutdown is complete, unplug and reconnect the mouse connector to the

back of your computer, and then restart your computer.

Keyboard and mouse (general)