HP 23-D030 Handbuch zur Schnelleinrichtung - Seite 13

Blättern Sie online oder laden Sie pdf Handbuch zur Schnelleinrichtung für Desktop HP 23-D030 herunter. HP 23-D030 25 Seiten. Quick setup guide

HP 23-D030 Handbuch zur Schnelleinrichtung
5

Troubleshooting

Refer to the documentation provided by the product manufacturer for information
about peripheral-specific problems, such as issues with a monitor or a printer.
The following tables present some issues you might encounter while installing,
starting up, or using your computer and possible solutions.
For more information or for additional troubleshooting options, see Getting
information on page 1.

Computer does not start

Symptom
Possible solution
Error message:
Restart the computer.
Hard disk drive
1.
error.
2.
3.
4.
Computer will
Ensure that the cables connecting the computer to the external power source are plugged in
not turn on or
properly. When the cables connecting the computer to the external power source are plugged
start.
in properly, and the wall outlet is functioning, the power supply light on the back of the
computer should be on; if it is not, contact Support.
Test the wall outlet by connecting a different electrical device to it.
Press the Ctrl+Alt+Delete keys on the keyboard simultaneously.
Select the Power icon, and then select Restart.
Or, press and hold the Power button on the computer for 5 or more seconds to turn off
the computer, and then press the Power button to restart the computer.
If Windows opens, immediately back up all important data to a backup hard disk drive.
Contact Support, whether it was possible or not to start up Windows.
Either the hard disk drive or the system board may need to be replaced.
Computer does not start
9