HP 450 NG Benutzerhandbuch - Seite 47

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14 Support information

HP support can help you get the most from your computer. You will find what you need with tools located on

your computer and with information available on the Web, by phone, or through your local retailer.

Before contacting HP support, it's important to have the following information handy:

Model number

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Product number

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Serial number

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Software build number

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Operating system

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Purchase date

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Please take a moment to write down your product information for future reference.

The first four items on the list (model number, product number, serial number, and software build number)

can be viewed by using HP Support Information. Type support in the taskbar search box, and then select

the HP Support Assistant app.

Don't forget to register at http://www.hp.com/apac/register.

Use the Get started app for help with hardware and software questions. Select the Start button, and

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then select the Get started app.

Use HP Support Assistant. Type support in the taskbar search box, and then select the HP Support

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Assistant app.

HP Support Assistant provides useful troubleshooting and diagnostics information and includes the

following:

Online chat with an HP technician

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Support telephone numbers

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HP service center locations

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For help online, go to http://www.hp.com/support.

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Telephone assistance to get you up and running is covered for thirty (30) days from the time you purchase

your computer. After thirty (30) days, there may be a charge, but the helpful support is still available.

How to get help