Note 1: Not all HP PC models have driver packages
available. To see which models support the BIOS and
Driver Update features, please refer to the Toptools
for Desktops Agent Support Matrices under
www.hp.com/go/vectrasupport,
www.hp.com/go/e-pcsupport or
www.hp.com/go/kayaksupport, respectively.
Note 2: When new packages are available on the HP
website, the contents of the file
ftp://ftp.hp.com/pub/ccd
/ToptoolsRMDB.txt
will change. To take advantage of the updated
packages, you need to repeat steps 4, 6, and 7 above.
Windows 2000
1 Set up your Toptools management server as an FTP
server under Windows 2000:
a From the Start Menu go to
Control Panel.
b Open the option
select
Add/Remove Windows Components.
c In the list of Windows Components, check the
box next to
Internet Information Services
then open
Details
d In
, ensure that
Details
Transfer Protocol (FTP) Server
(check the box next to each of these)
e Click on Next to continue the installation of
Windows components. You will be asked to
insert a Windows 2000 CD-ROM, such as the
HP Image Creation and Recovery CD-ROM.
f Click on Finish to complete the installation.
g Right click on
My Computer
from the drop down list of options.
h In the Management window, select
Applications> Internet Information Services >
Default FTP Site.
2 Create the necessary directories on your FTP server
(Toptools management server). The process is
exactly as described for Windows NT on page 2,
step 3.
Start > Settings >
Add/Remove Programs
for this component.
and
Common files
are both selected
.
and select
Manage
Services and
To continue setting up your local FTP server on
Windows 2000, follow the instructions in steps 3-7
of the Windows NT section on
page 2.
Troubleshooting Your Local FTP Server
Installation.
If you followed the instructions above and still cannot
access your new local FTP server, try the following:
1 Using the Registry Editor, copy the value of the field
URL under the key:
HKLM\Software\Hewlett-Packard
\Toptools\CoreComponents\RMDB
\Desktop PCs
Then paste the value into your web browser's
Address window. Check what is downloaded.
2 If this works correctly, you should receive a text file
containing a single line of text such as:
8 FULL http://<myserver>
and
/<path>/TOPTOOLSRMDB.exe
3 Copy the last field of this line (the URL http://..etc..)
and download the file it references by pasting the
and
URL in the browser's address window. This should
download an executable file.
File
4 If one of the tests in steps 1-3 fails, then it is very
likely that the local FTP server is not installed
correctly. You should check the section on "Setting
Up Your Local FTP Server" above.
5 If all of the steps above work but you still have an
access problem, check that the proxy settings in your
web browser's configuration for you as a user, are
the same as the proxy settings configured for
Toptools Device Manager. Use the Toptools Device
Manager command
Settings > Internet and E-mail
and check the settings specified there.
3
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