HP 800 Series Installationshandbuch - Seite 26

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Troubleshooting

Solving Basic Problems

If the OmniBook doesn't reboot successfully (Windows 95)

If your operating system is Windows 95

If no text is displayed during reboot, or if the system stops before you see

"Starting Windows 95...", the OmniBook might require service. Try rebooting

again. You can try to start the System Configuration Utility (press F2 during

reboot), then select Factory Default Settings from the Default menu, and then

select Save from the Exit menu.

If you see "Starting Windows 95..." during startup followed by error messages,

reboot again—but when you see "Starting Windows 95...", press

startup menu. Choose a startup option that might help you discover or fix the

problem.

Use the "safe mode" option to start Windows with a basic configuration.

Run ScanDisk (in Start, Programs, Accessories, System Tools) to fix

problems with drive C. You can also make other changes to repair your

startup files.

Use the "step-by-step" option to step through each startup command to find

where problems occur, so you can repair or restore any files indicated.

If drive C (the hard disk) isn't working properly, insert the Support Utility floppy

disk in the floppy drive, then press

choose the Minimum Startup option. (Note that the System Configuration Utility

must have System, Boot Devices set to boot FDD First.) At the MS-DOS prompt,

type scandisk c: to fix certain problems with drive C. You can use other

commands on drive A to try to repair drive C. Then remove the floppy disk and

try rebooting again. If it still doesn't start, you could try restoring the original

system files on drive C.

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to reboot from drive A—then

CTRL+ALT+DEL

to get the