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14. Troubleshooting

If the appliance has difficulties working, use the Appliance shutoff valve to shut off the incoming water to the

appliance.

Problem

Faucet flow rate is very

slow.

Slow flow rate or no

water from faucet

The storage tank fills

very slowly or does not

fill at all.

If any other faults are identified, please contact our customer service department

at +1 (855) 855 2299 or email [email protected], [email protected]

Manufacturer:

Westaqua-Invest OU division of Aquaphor Corp., L. Tolstoi 2A, 40231, Sillamäe,

Estonia. www.aquaphor.com

AQUAPHOR Corp. division of ELECTROPHOR, Inc., Pyonerskaya Str., 27 lit.A,

197110, St.-Petersburg, Russia. www.aquaphor.ru

Production facility location,

date of manufacturing

and quality control:

Possible Cause

Shutoff valve is not

completely opened.

One of the replacement

cartridges needs to be

replaced

How to check if the cartridges lifespan is over.

– Close the shutoff valve and open the faucet in order to release the pressure.

– Replace the cartridges K5, K2, K7M with service caps (located under the lid).

– Open the shutoff valve.

– Open the faucet, flush the water from the unit until the flow rate decreases and

the tank is empty.

If water continues to run faster than 50 ml/min, install the cartridges one at a time

K7М, K2, K5 and according the flow rate decreases determinate which of the

cartridge (or several cartridges) needs to be replaced.

If water runs slower than 50 ml/min, then the membrane needs to be replaced.

Turn off the shutoff valve and open it every time you replace each cartridge

Open the shutoff valve and faucet completely

Check which cartridge needs to be replaced according

to the resource life, and replace the cartridge.

In order to determine which cartridge needs to be

replaced, please see the instructions below

Solution