AquaPlanet Jupiter Gebrauchsanweisung - Seite 9
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WARRANTY
We know that sometimes things go wrong so we provide a one year warranty on the board
and all parts and accessories in our packages. This means you are covered for any
manufacturing faults for 1 year from the date of despatch.
GENERAL TERMS AND CONDITIONS
If you notice a fault with one of your Aquaplanet products, please let us know. If we agree that it is indeed a
fault covered by our Warranty we will repair or replace the defective product • There are some areas that we
do not cover, such as costs, loss or damage incurred whilst using an Aquaplanet product. Here are a few more
details about what we can and cannot cover.
WHAT DOES THE WARRANTY APPLY TO?
•
All of our Aquaplanet branded paddleboards and accessories
•
Only products purchased directly from the Aquaplanet website and from Authorised Aquaplanet resellers.
Warranties cannot be transferred
•
If you modify or alter the product, without prior authorisation from Aquaplanet in writing, this will void the
warranty
•
If a repair or replacement has taken place, the Warranty only applies for the remainder of the period from
the original purchase date
•
Repairs will be completed subject to available parts. We will do our best to match the original product, but
we cannot guarantee that you will receive the exact product back
•
If you have not purchased directly from Aquaplanet, any warranty claims must be supported by the
original purchase receipt, clearly identifying the Authorised seller
•
If a defect is found in the materials or craftsmanship, we will complete a repair, free of charge or replace at
our discretion
•
WHAT DOES THE WARRANTY NOT COVER?
storage • Intentional breakages • Lost items • Damage caused by anything other than defects in material or
workmanship, this includes improper customer repairs or alterations.
FURTHER BREAKDOWN BY PRODUCT / ACCESSORY
Paddles: Things that are not covered - damage caused by impact with objects, falling on the paddle, paddle
sinking, breakage or damage to the mechanism due to improper use, normal wear and tear or damage from
use outside the intended purpose.
Bag: Things that are not covered - fading, tears, rips, holes caused by abuse or excessive strain. Zip damage
from improper care, normal wear and tear or damage from use outside of its intended purpose.
Things that are not covered - damage caused by use in surf zones, impact with objects or
normal wear and tear or damage from use outside the intended purpose.
9 | INSTRUCTION MANUAL
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