Aquasana AQ-UV-10C Betriebs- und Installationsanleitung - Seite 15
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AQUASANA AQ-UV-C SERIES LIMITED WARRANTY
What is covered
This Warranty covers defects in materials or
workmanship in manufacturing of your Aquasana
UV Filtration System except as provided below. This
warranty only applies to the original purchaser and is
not transferable.
For how long
UV CHAMBER Aquasana warrants the UV chamber
(stainless-steel reactor) to be free from defects in
material and workmanship for a period of ten (10)
years from the date of purchase by a consumer
("Warranty Period").
ELECTRONICS Aquasana warrants the electrical
(power supply) components to be free from defects
in material and workmanship for a period of three
(3) years from the date of purchase by a consumer
("Warranty Period").
UV LAMPS & QUARTZ SLEEVES Aquasana warrants
lamps, sleeves and UV sensors to be free from defects
in material and workmanship for a period of one
(1) year from the date of purchase by a consumer
("Warranty Period").
What is not covered
This warranty does not cover filter cartridges and any
systems that were not installed in compliance with the
instructions by a licensed plumber or that have been
abused or operated incorrectly. It also does not cover
the following:
• Incidental or consequential damages caused by a
failure of the product.
• Clogging, as replacement of the pre-filter cartridge is
the purchaser's responsibility.
• Damage from use of non-potable water supplies.
• Labor costs to install or replace the system or filters.
• Damage caused by fire, flood or acts of God.
• Damage caused by use with water outside the
following Water Quality Parameters:
• Hardness > 120 mg/L (7 gpg)
Warranty registration
Warranty registration is not required for coverage under the Aquasana Limited Warranty and is not necessary
for factory direct purchases made from www.aquasana.com. If you purchased from a retailer or dealer, please
complete the online warranty registration form at www.aquasana.com/warranty. Once registered online, we will
have a record of your purchase and you will not be required to produce a proof of purchase for a warranty claim.
CONTACT
(866) 662-6885
Aquasana, Inc.
6310 Midway Rd, Haltom City, TX 76117
• Iron > 0.3 mg/L (ppm)
• Manganese > 0.05 mg/L (ppm)
• Tannins > 0.1 mg/L (ppm)
• Turbidity > 1 NTU
• Transmittance (UVT) < 75%
• A product that has been modified in any manner,
unless approved by Aquasana.
• A product where the serial number has been altered
defaced or removed.
• Water damage is found inside ballast housing or
controllers. This warranty is voided if the product is
used with parts that are not genuine Aquasana parts.
This includes replacement lamps, sleeves, electrical
control modules and UV chambers. Failure to use
genuine Aquasana parts may seriously compromise
disinfection performance and affect warranty
coverage.
What Aquasana, Inc. will do
We will replace the defective part of the covered
product, or if necessary, the product and send it to you
with installation instructions for a licensed plumber.
How to get service
To receive service under this Warranty, you must
contact Aquasana, Inc. at 1-866-662-6885 or warranty@
aquasana.com within the Warranty Period to describe
the problem to a customer service representative
who will verify that the product is under warranty
and determine whether a part or the system will
be replaced and whether you must send back the
defective part. You will be required to provide a
proof of purchase and proof of a licensed plumber's
installation.
How state law applies
This warranty gives you specific rights and you may
have other rights which vary from state to state
Some states do not allow the exclusion or limitation
of incidental or consequential damages, so the above
limitation or exclusion may not apply to you.
aquasana.com
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