HTC VIVE Business Streaming Benutzerhandbuch - Seite 22
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Solutions and FAQs
What do the error codes and messages mean? What can I do?
Check the error code associated with the issue, and then try to resolve the error with the
suggested steps.
Table 1: VIVE Business Streaming console
Error
Issue
Steps to resolve issue
code
Unable to
Free up some space on your hard drive so the log file can be created.
100
create log.
Check
available
disk space.
Required
Some necessary files are missing. Re-install the VIVE Business
120,
files not
Streaming software on your computer.
430
found.
Check
installation.
License
Your beta license has expired. Contact HTC to obtain a new one or exit
200
expired.
beta.
Graphics
Update the driver of your graphics card to the latest version.
310,
driver out of
320
date. Update
graphics
driver.
Encoder
Update the driver of your graphics card to the latest version.
311
initialization
failed.
No
§ Check the
330
supported
GPU found.
§ If your laptop is using an NVIDIA graphics card, make sure the VIVE
What are the system requirements?
computer's GPU meets the minimum requirements.
Business Streaming server is running on dGPU instead of iGPU.
Open the NVIDIA Control Panel, and then go to Manage 3D settings.
In the Global Settings tab, set Preferred graphics processor to High-
performance NVIDIA processor.
on page 4 and see if your