Cisco 500 Series Fehlersuche und Wartung

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Cisco 500 Series Fehlersuche und Wartung
Troubleshooting and Maintenance
Troubleshoot Your Cisco Headset 500 Series
You may experience issues related to the following scenarios:
If you experience problems, your administrator can help troubleshoot the root cause of the problem.
Related Topics
What to Do First
Try these actions first if you have trouble with your Cisco Headset 500 Series.
Troubleshoot Your Cisco Headset 500 Series, on page 1
Maintain Your Cisco Headset 500 Series, on page 10
Your headset cannot communicate with your selected call device.
The sound in your headset speakers is poor.
You cannot be understood when you speak into the headset microphone.
Report Headset Issues Through Your Cisco IP
If you are using the Cisco Headset 520 Series or Cisco Headset 530 Series:
Unplug and replug your headset into your call device
If you are using the Cisco Headset 560 Series:
Unplug your headset base from its power source, wait a moment, and plug the power source back
in.
Restart your wireless headset. Press and hold
and place your headset in the cradle on the base.
Check the connection between your headset base and your call device. Make sure that all cords
are properly plugged in.
Check your device settings to see if your headset is detected.
Phone, on page 8
for 4 seconds to power your headset off
Troubleshooting and Maintenance
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