Sharp AL-1216 Online-Handbuch - Seite 35

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Unable to Scan the Image

If you cannot scan the image, turn off your computer. Press the power switch on the unit to turn it off, unplug the unit from the power

source, and then plug it back in. Restart your computer. Try scanning again. If scanning is still not possible, refer to the check list below.

CHECK1

Is your application compliant to TWAIN?

If you are using Windows 98/Me/2000 and your application

is not TWAIN compliant, the application cannot acquire

images. Use an application that is TWAIN compliant, such

as the included Sharpdesk.

CHECK2

Have you selected the scanner driver of this

unit on your application?

Make sure that the "SHARP Personal MFP series" or "WIA-

SHARP AL-XXXX" is selected on your application.

Reference:

Scanning an Image from a TWAIN-

Compliant Application

CHECK3

Have you specified all scanning preferences

appropriately?

Setting a large area with full color together with a high

resolution setting, makes the data size large, resulting in

extended scanning times. It is recommended to set the

scanning preferences depending on the type of original to

be scanned, i.e., Text, Text/Graphics, Photograph, Color,

Black & White.

CHECK4

Is there enough computer memory?

Your computer may not have enough available memory to hold

the document you want to scan. Lower the scan resolution.

CHECK5

Has the specified period of program timeout

already elapsed?

Neither printing nor scanning jobs can be sent to the unit

from your computer during the specified period of program

timeout after copying.

To send a printing or scanning job immediately, press the

(

)

clear

key on the unit twice to clear all the settings for

the unit.

Reference:

For more detail, refer to "USER

PROGRAMS" in the Operation Manual.

CHECK6

Are you trying to scan multiple originals in the

SPF/RSPF at once?

When multiple originals are loaded in the SPF/RSPF, it

depends on your application whether only one original can

be scanned in a single operation, or whether multiple

originals can be scanned. Check which is possible in your

application. (Sharpdesk allows multiple originals to be

scanned in a single operation.)

CHECK7

Does your computer's operating system

support the scanner driver?

The operating systems that support the unit's scanner driver

are Windows 98/Me/2000/XP.

CHECK8

Are you using an appropriate interface?

Only the USB interface can be used for the unit's scanning

function. Make sure the unit is connected to your computer

with a USB cable. If the unit was connected to your

computer with a parallel cable when you installed the

SHARP Personal MFP series software, uninstall the

SHARP Personal MFP Series software. Refer to

"INSTALLING THE SOFTWARE" in the Operation Manual

for the order of installation of the SHARP Personal MFP

series software and connection of the USB cable, and

reinstall the SHARP Personal MFP series software.

Reference:

Uninstalling SHARP Personal MFP Series

Software

CHECK9

Have the scanner driver and Button Manager

been installed properly?

If normal scanning still cannot be performed even after

confirming the items on the above check list, delete SHARP

Personal MFP series software and then reinstall it.

Reference:

Uninstalling SHARP Personal MFP Series

Software

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