Sharp AL-841 Betriebshandbuch - Seite 22

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TROUBLESHOOTING

Some problems are common to the copier, printer and scanner features, so also check

TROUBLESHOOTING of the copier operation manual.

"Copier" in the column "See page:" indicates the description is in the copier

operation manual.

Problem

Printer

driver

cannot be

installed.

Paper does

not feed into

the machine.

The machine

does not

print.

TROUBLE?

Possible cause

Hard disk free space is not

sufficient for installation of

the printer driver.

The operating system is not

proper.

Paper is not set correctly.

Too much paper in the paper

tray.

The interface cable might

not be connected properly.

The interface cable is

defective.

The port setting is incorrect. Check the printer settings in the

The TD cartridge or drum

cartridge is not installed

properly.

The machine may be

configured incorrectly.

The printer driver may be

incorrectly installed.

Solution

Delete unnecessary files and

application software to increase hard

disk free space. (The driver requires

at least 11MB free space.)

Use Windows 3.1x, Windows 95,

Windows 98 or Windows NT 4.0.

Insert the paper correctly.

Remove excessive paper from the

paper tray. For envelopes,

transparency film, and labels, feed

one sheet at a time.

Check the interface connection.

Check the cable with a computer and

printer which you know work. If

printing is still not possible, the

interface cable is defective.

Windows Control panel to make sure

that the print job is being sent to the

correct port (for example, LPT1).

Ensure that the TD cartridge and

drum cartridge are installed properly.

Check the application to make sure

that all the print settings are correct.

Reinstall the printer driver software

and try printing a test page.

See

page:

Copier*

–

Copier*

–