Sharp AR-M256 Betriebshandbuch - Seite 36

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TROUBLESHOOTING

Message

YOUR FILENAME IS WRONG.

NO MATCHING ADDRESS

FOUND.

PRESS [OK] THEN [SEARCH

AGAIN].

UNABLE TO ACCESS THE

SERVER.

CHECK SERVER ADDRESS ON

DEVICE WEB PAGE.

THE ADDRESS LIMIT HAS

BEEN REACHED.

NO MORE ADDRESSES CAN BE

ENTERED.

THE MEMORY BECOMES FULL.

SCANNED DATA IS

TRANSMITTED.

NO RESPONSE FROM SERVER.

COMMUNICATION

TERMINATED DUE TO

TIMEOUT.

NETWORK ERROR

THE DIRECTORY NAME OF FTP

SERVER IS INVALID.

SERVER ACCESS DENIED.

CHECK ACCOUNT

INFORMATION ON DEVICE WEB

PAGE.

NETWORK ERROR. (

CONSULT YOUR KEY

OPERATOR OR SYSTEM

ADMIN. FOR SPECIFIC

INFORMATION.

Error codes

If a transmission error occurs when you send a scanned image, a message informing you of the error and an error

code will appear in the touch panel on the machine.

Error Code Table

Error Code

CE-01

An interface hardware error has occurred.

CE-03

The server was down during the scanning of the original.

CE-00

An error other than the above has occurred.

IF YOUR E-MAIL IS RETURNED

If a Scan to E-mail is not successfully transmitted, an e-mail informing you of this fact is sent to the sender selected

at the time of transmission. If this happens, read the e-mail and determine the cause of the error, and then repeat

the transmission.

The characters ¥/;:*?"<> cannot be used in a file name. Select a

name that does not use those characters.

There are no addresses in the LDAP server that match your search

text. Select a different server or change the search text.

The server settings are not configured correctly. Check the server

settings.

The maximum number of destinations that can be selected for a

single Scan to E-mail transmission is 100. Do not select more than

100 destinations.

The memory became full while scanning the originals. If you wish to

send just the originals that were scanned, touch the [SEND] key. If

you wish to cancel the entire transmission, touch the [CANCEL]

key.

The scanned image was not sent because the server was busy or

there was too much traffic. Wait briefly and then try again.

The scanned image was not sent because the directory of the

destination FTP server was not correct. Make sure that the correct

FTP server information is configured in the Web page.

The scanned image was not sent because a connection to the

server could not be established. Make sure that the SMTP server

settings or FTP server settings in the Web page are correct.

Make sure that your login name and password are correct.

)

Turn off the power and turn it back on. Consult with your network

administrator to make sure that no problems exist on the network or

in the server. If the error is not cleared after turning the power off

and on, write down the 2-digit main code and 2-digit sub-code, turn

off the power, and contact your dealer.

Solution

Description of the Error

Page

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