Accutone A20 OMEGA Benutzerhandbuch & Installationshandbuch - Seite 11

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I can't seem to make it work, what should I do?

B.2. Troubleshooting - First Time Installation

problem

I hooked everything

Lift the handset or press the Line button on the phone, is

up exactly as

the Online LED Indicator on?

suggested, but there

If not, check to make sure (A) the power switch is on, (B)

is still no response

batteries are installed properly, (C) the handset/headset

from my A20 Omega

switch is at headset position.

unit.

Select through the 6-position configuration switch until the

Online LED turns on.

Select through the microphone selector switch to see if

there is a position that turns on the LED.

If the Online LED lights up, then your A20 Omega is

functioning.

Is the Reception Volume Control set too low?

Make sure the headset is properly plugged into the front

The Online LED is

Headset Jack on the amplifier.

on, but I cannot

Try switching to use the handset to see if there is dial tone

hear anything from

coming from the telephone.

the other side.

Make sure the Quick Disconnector of your headset is

connected.

Make sure the Mute button is not pressed down.

My Caller cannot

Check to see if the Microphone Volume is set too low.

hear me at all or

Is the Low-battery beeper sound on, if so, replace new

cannot hear me very

batteries.

well.

Select through the microphone selector to find a better

setting.

I hear my voice too

If the Microphone Volume Control is set too high or the

loud and there is a

Reception Volume Control is set too high, reduce either

squealing sound.

one or both to find the perfect settings.

It is possible that some telephones have unusual

The other end

microphone input requirements, A20 Omega is capable of

cannot hear me well

expanding the compatibility by adjusting the Microphone

no matter which mic

setting I chose.

Volume Gain Control, but you should contact your

technical support for the adjustments.

troubleshooting.

B.2

items to check

part b. troubleshooting.

troubleshooting.

B.2

B.2. Troubleshooting - Subsequent Problems

problem

The device was

Make sure all the cables are properly hooked up, especially

working fine, but

the patch cable connecting the amplifier with the

after a prolonged

telephone terminal.

period of inactivity,

Then, check to make sure the Handset/headset Switch is

it has no response

set at HEADSET.

when I turn it on.

Has the Low-battery sound indication been heard recently,

(Online LED doesn't

if so, you should replace new batteries. If you are not sure,

come on when I pick

try to replace new batteries for now.

up the phone.)

Now make sure there is signal coming from the telephone,

you can test this by selecting Handset/headset Switch to

HANDSET and pick up the handset to check if there is a

dial-tone. If no, then the problem is with the telephone or

the network; if yes, then switch the Handset/headset

Switch to HEADSET and the Online LED should light up.

Make sure you change your batteries whenever you heard

During a telephone

a repeating "beep" sound, as mic-transmission may be

conversation, the

affected if the power voltage is dropped to a certain level.

voice transmission

The amplifier will not drop any reception signal (speaker

or reception

side), so if you hear interruptions to the speaker side,

suddenly ceased.

make sure the headset plug is fastened, and then the Quick

Disconnector is firmly connected.

The caller on the

Telephone calls made to different systems and locations

other side can hear

may vary in their reception level. To reduce breathing

my breathing sound,

sound noises, you should keep the foam windscreen

and the noise is too

attached to the microphone on your Accutone headset, or

loud.

adjust the Microphone Volume according to different calls.

The voice reception

When muted, the Online LED Indicator should lit up.

and transmission are

fine, but I cannot see

any LED indication,

online or mute.

*For problems not listed in the above section, try refer back to FAQ:troubleshooting section in

our website - http://www.accutone.com

part b. troubleshooting.

I can't seem to make it work, what should I do?

items to check