Accutone A30 SIGMA Benutzerhandbuch & Installationshandbuch - Seite 9

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I can't make it work, what should I do?

B.2. Troubleshooting - First Time Installation

problem

I hooked everything

Check to make sure you have a standard C-battery

up exactly as

inserted in the amplifier, as power is required.

suggested, but there

Have you selected the proper pin-alignment settings from

is still no response

the configuration switch located in the bottom of the A30?

from my A30 Sigma

Make sure the handset button is not pressed.

unit.

If your telephone has a headset button, press the headset

button or lift up the handset from its cradle.

Try to turn the speaker volume up a bit by rotating the

rotatory volume control.

Is your headset properly connected to the amplifier, make

sure it's plugged into the frontmost jack on the bottom of

the amplifier.

If all fails, contact your local distributor for another model

of amplifier, as your telephone may not be compatible with

the A30 amplifier.

Make sure the Mute button is not pressed down.

My Caller cannot

Check to see if the Microphone Volume is set too low, the

hear me at all or

microphone volume adjustment is made from the bottom

cannot hear me very

well.

of the amplifier.

It's possible that the battery has ran out, try replacing new

batteries.

Select through the microphone selector for a better

setting.

I hear my voice too

The Microphone Volume Control is set too high or the

loud and there is a

Reception Volume Control is set too high, reduce either

squealing sound.

one or both for the perfect settings.

The A30 amplifier is designed for optimal performance for

The other end

the majority of the telephone models, but for some

cannot hear me well

telephone models the microphone gain level is too low for

no matter which mic

the headset. Contact your local distributor for assistance.

setting I choose.

troubleshooting.

B.2

items to check

part b. troubleshooting.

troubleshooting.

B.2

B.2. Troubleshooting - Subsequent Problems

problem

Make sure all the cables are properly hooked up, especially

The device was

the patch cable connecting the amplifier with the

working fine, but

telephone terminal.

after a prolonged

Then, check to make sure there is battery or else you

period of inactivity,

should replace new batteries.

it has no response

Now make sure there is signal coming from the telephone,

when I turn it on.

you can test this by selecting Handset/headset Switch to

HANDSET and pick up the handset to check if there is a

dial-tone. If no, then the problem is with the telephone or

the network; if yes, then un-press the handset button, if

there's still no signal, then the headset has become

defective. Contact your local distributor for headset

replacements

Make sure you change your batteries every few months, as

During a telephone

mic-transmission may be affected if the power voltage is

conversation, the

dropped to a certain level.

voice transmission

Even with low-battery, the amplifier will not drop any

or reception

reception signal (speaker side), so if you hear interruptions

suddenly ceased.

to the speaker side, make sure the headset plug is

fastened, also the Quick Disconnector is firmly connected.

Telephone calls made to different systems and locations

The caller can hear

may vary in their reception level. To reduce breathing

my breathing sound,

sound, you should keep the foam windscreen attached to

and the noise is too

the microphone on your Accutone headset, or adjust the

loud.

Microphone Volume according to different calls.

The Voice-Enhancement feature is used to reduce back-

When pressed the

ground noise from the caller. It works by flattening out the

voice-enhancement

sound frequency on the loudspeaker, so it's normal that

button the caller's

the caller's voice becomes "flattened". You should be able

voice becomes very

to hear them better even in a very noisy environments.

strange.

*For problems not listed in the above section, please try to refer to FAQ:troubleshooting section in

our website - http://www.accutone.com.hk.

part b. troubleshooting.

I can't make it work, what should I do?

items to check