Digital Check SmartSource ReceiptNOW Elite Fehlersuche und Triage - Seite 2
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About this Document
Audience
Digital Check and Digital Check partners' field support personnel
Digital Check and Digital Check partners' telephone support personnel
Digital Check clients operating centralized user support organizations ("help desks")
Digital Check clients' document processing operations supervisory personnel
How to Use This Document
This material summarizes the detailed information found in other SmartSource ReceiptNOW Elite printer
documentation.
Based on a description of the problem provided by the user, locate the most appropriate topic in the
troubleshooting chart below. Since some symptoms can result from different problem causes, it's usually
necessary to gather additional information about the symptoms in order to identify a likely cause/correction
selection.
The troubleshooting chart summarizes the most likely cause for a problem and how to correct it. Generally there
is additional detail for additional troubleshooting of that area and/or detailed background information.
Other supporting documents, including the complete ReceiptNOW Elite User manual 82278 4813-XXX, can be
accessed on the Digital Check website,
Functions and Characteristics
The ReceiptNOW Elite printer is available only with a USB 2.0 interface and an optional Ethernet
interface
The ReceiptNOW Elite printer is designed to provide a base for the Digital Check SmartSource Elite-
series printers.
Supports two color and gray level printing
Low noise, high-speed printing
Drop-in easy paper load design
Maximum print speed is 200mm/s
Supports continuous thermal paper type
Adjustable paper width between 56mm and 82.5mm
Automatic Paper Cutting – either full or partial cuts
Paper low & empty sensors
Support for the following Windows Operating Systems:
Windows 2000 SP4, Windows XP Pro SP3 (32/64 bit), Vista SP1 (32/64 bit), Windows 7, Windows
8, Windows 10
http://www.digitalcheck.com/
8227 4888-001 ReceiptNOW Elite Triage Script