Digital Doc LUM G2 Benutzerhandbuch - Seite 11

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WARRANTY:

purchase, when used in accordance with manufacturer's instructions. In the event a product is

returned by the dealer, or the end user, and the warranty has expired, Digital Doc LLC reserves the

right to collect a reasonable fee from the end user for services mutually agreed upon. Digital Doc

LLC does agree to replace any defective unit, free of charge, during the first thirty (30) days from

the date of purchase. After the first thirty (30) days, Digital Doc LLC, will repair under warranty the

defective item and pay the shipping to return the repaired item to the customer. The customer

will be responsible for shipping charges to Digital Doc. If the customer elects to ship the product

three-day economy, Digital Doc LLC, will return-ship in the same manner. Further, if the customer

elects to ship the product overnight, Digital Doc LLC will reciprocate in the same manner.

Digital Doc LLC will require the end user to phone the Technical Service Department at

800.518.1102. Please have your camera serial number ready prior to contacting Technical Support.

Once the cause of the failure has been determined, Digital Doc LLC will issue a "Return Merchan-

dise Authorization" (RMA) number to be written clearly on the outside of the package in which

the item is shipped. Items shipped to Digital Doc LLC without the RMA written on the outside of

the package will be returned to the customer at their cost. No items will be received for warranty

or non-warranty work without the RMA number printed clearly on the package. All non-warranty

repairs will need a credit card, or some form of payment prior to the repair work being authorized.

If your repair is deemed under warranty, Digital Doc LLC agrees to repair or replace the item, at

Digital Doc's discretion. The item will then be shipped to the person, or persons whose name ap-

pears on the shipping label. All non-warranty repairs will be billed at $135.00 (USD) per hour plus

parts. All refusals to authorize non-warranty work will be subject to a one-hour minimum charge.

Loaner units are not available.

Digital Doc LLC agrees to guarantee parts and labor for each

LUM G2 system for the term of one year from the date of

11.