Troubleshooting
Error Messages
Connection failed due to keyword mismatch.
Network adapter information could not be obtained.
One or more connected projectors do not support
resolutions greater than SXGA. Reduce the screen
resolution and reconnect.
One or more projectors are not responding.
Enter the keyword displayed on the projector screen.
Cannot start this application while USB Display is running. Close USB Display and then start EasyMP Network Projection.
To output audio from the projector, restart applications
such as PowerPoint or Windows Media Player.
You need to restart your computer to enable Audio
Output. Select "Yes" to restart now or select "No" to restart
later.
When connecting to a projector for which a Projector Keyword has been set, the wrong Projector
Keyword is entered.
Check the Projector Keyword that is displayed on the LAN standby screen.
s "Operating the Computer"
p.11
Check the following point.
• Is a network adapter installed on the computer?
• Is the driver for the network adapter used installed on the computer?
• Is the network adapter enabled?
After checking, restart the computer and connect again.
If you still cannot connect, check the following.
Check the network settings on the computer and the network settings on the projector.
You can make network settings from the projector's Network menu.
See your projector User's Guide for details.
There is a projector using an unsupported resolution connected to the network. Change the
computer screen resolution to SXGA (1280 × 1024) or less.
Failed to simultaneously connect to one or more of the projectors that you attempted to connect to.
Check the network settings on the computer and the network settings on the projector.
You can make network settings from the projector's Network menu.
See your projector User's Guide for details.
Check the Projector Keyword displayed on the LAN standby screen, and enter the Projector Keyword.
After restarting PowerPoint or Windows Media Player, audio is output from the projector.
To transfer audio to the projector and play back, select Yes and restart the computer.
Remedy
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