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CISCO
Phone Quick Reference Card
C i s c o S m a l l B u s i n e s s
S P A 3 0 0 Series and S P A 5 0 0 Series
IP Phone with Cisco Unified
Communications U C 3 2 0 W
This guide helps you to g e t started using your IP
Phone with the Cisco Unified Communications System
UC320W. For details, see the phone user guide (links
on p a g e 2).
N O T E
Features d e p e n d on the phone m o d e l and t h e
p h o n e s e t u p at your site. S o m e features may b e
unavailable on your phone.
T I P
•
A rectangular box indicates a softkey on the
screen, such as [ Redial ] (not available on all
models).
•
A circle indicates a key, such as (£).
•
A n icon indicates a phone button, such as u
Placing a Call
1.
C h o o s e an audio d e v i c e .
U s e the handset: Lift it off hook.
U s e the phone s p e a k e r : Press
U s e a headset (not included): Press
2.
Press a line button (optional). If you d o not
c h o o s e a line button, t h e first button is u s e d b y
default.
3.
Dial an extension n u m b e r or an external number.
Dialing an External Number
•
Dial from a s h a r e d F X O (trunk) line: Enter the
phone number, including any long-distance prefix
required by your phone service. No access c o d e is
needed.
•
Dial from a personal extension (if allowed): Enter
the access code, such as {§). Enter the phone
number, including any long-distance prefix
required by your phone service. Check w i t h your
phone administrator for details.
Answering a Call
Press [ Answer ] , or choose an audio device, as
d e s c r i b e d below.
•
U s e the handset: Lift it off hook.
•
U s e the phone s p e a k e r : Press
H.
•
U s e a headset (not included): Press
N O T E
If multiple lines are ringing, press the navigation
button to display call information. Select a call, and
then p r e s s [ Answer ] .
Ending a Call
Press [ End Call ]. Alternatively, depending on the audio
device in use, replace the handset, press HI, or press
Creating a Conference Call
Not available
on
SPA301
•
S P A 5 0 1 G : During a call with one party, press
]/r£\.
Dial the extension or phone number of the third
party. When connected, press the button again.
•
Other models: During a call with one party, press
f
Conf
1. Dial the extension or phone number of
the third party. When the party answers, press the
button again.
Ending a Conference Call
End the conference for everyone: Press
[ End Call ] or hang up.
•
Exit the conference while the other parties
continue: Press [
Join
] .
Transferring a Call
•
S P A 3 0 1 : Press | F L A S H ) . Dial the extension or
phone number. A n y t i m e after the call starts ringing,
press
HHilH
again.
S P A 5 0 1 G : Press
. Dial the extension or phone
number. Anytime after the call starts ringing, press
a
9
a
'
n
-
Other models:
Immediate Transfer: Press
Bxfer
or
[BlindXfer]. Dial the extension or phone
number.
Attended Transfer: Press [ Transfer) or
[
Xfer
] . Dial the extension or phone
number. After speaking to the other party,
press [ Transfer ] or [
Xfer
] again.
Holding and Resuming Calls
. To resume
S P A 3 0 1 : To hold a call, press jFLA
a held call, press
Bfejjfr
twice.
Other models: To hold a call,
press | | | or
. To resume a held call, press [Resume ]
Hold
or the flashing line button.
Audio Options
•
Mute your audio: Press
^ .
•
Change the volume during a call
-
SPA301: Press [ ~
| repeatedly.
Other models: Press + to increase or
press • • to decrease the volume.
Checking Your Voicemail
•
C h e c k m e s s a g e s for your primary personal
extension (if enabled): Press
. Enter your
password (default 12345), followed b y { § ) .
•
C h e c k m e s s a g e s for other extensions: Press
Press ( # ) . Enter the mailbox number,
followed by (#). W h e n prompted, enter the
password (default 12345), followed b y (#>.
Cisco Systems, Inc.
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Small Business S u p p o r t
US: 1-866-606-1866 (Toll Free, 24/7)
Global: w w w . c i s c o . c o m / g o / s b s c
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