Ricoh G413 Ergänzende Betriebsanleitung - Seite 43

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Technical Support

For assistance with VirtualReScan, contact the Kofax technical support staff, as shown below.

Before contacting the technical support staff, please have the following information available:

Version of VRS you are using

Type of hardware you are using, including your PC and any peripherals such as scanners

or printers

Type of hardware accelerator and software engine you are using

Operating system you are using

Description of how the problem occurred, including error message text

Headquarters

Kofax Image Products

16245 Laguna Canyon Road

Irvine, CA 92618-3603

(949) 727-1733 (voice)

(949) 727-3923 (fax)

http://www.kofax.com</A

Internet

http://www.kofax.com/support

Contact Ricoh at:

Ricoh Corporation

5 Dedrick Place

West Caldwell, NJ 07006

(800) RICOH38 (voice)

http://www.ricoh-usa.com

Internet

Kofax Image Products

European Headquarters

Kofax Image Products

Kranenberg 6

1731 Zellik, Brussels, Belgium

+32-2-481-6030 (Tel.)

+32-2-463-1706 (Fax)

(Kofax Image Products home page)

(Kofax Technical Support page)

VRS Getting Started Guide