Cisco 500 Series Benutzerhandbuch - Seite 6

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Feature Description:

Call Forwarding Always

Call Forwarding Always enables a user to redirect all incoming calls to another

phone number. Users have the option to activate and deactivate the service by

dialling the feature code.

Call Park/Retrieve

Enables a user to hold a call and to retrieve it from another station within

the group. To park a call, a user depresses the hold key and dials the call

park feature code. The call is parked and the caller is held. To retrieve the call,

the user goes to any phone in the group and dials the call retrieve feature

code,followed by the user's extension. The call is retrieved and connected to

the retrieving user.

Call Pickup

Enables a user to answer any ringing line within their pick up group. To

pickup a ringing call, a user dials the call pick up feature code. The user is then

connected to the caller. If more than one line in the pickup group is ringing, the

call that has been ringing the longest is answered.

Call Return

Enables a user to call the last party that called, whether or not the call was

answered. To call back the last party that called, the user dials the call recall

feature code. The system stores the number of the last party to call, and

connects the user to that party.

Do Not Disturb

Allows users to set their station as unavailable so that incoming calls are given

a busy tone. Users have the option to activate and deactivate the service by

dialling a feature code or configuring the service via their web interface. A

status indicator on the Toolbar identifies whether this service is enabled.

Voicemail

By accessing the Voice Portal from any phone, users can listen to, save, and

delete each message, as well as move to the previous or next message. During

the playback of a message, users have the option of skipping forward, skipping

back, or pausing. Replies to message senders can be sent, and messages can

be forwarded with an introductory message to one or more group members,

or to the entire group. The Voice Portal also enables users to record their name

and multiple personal greetings for busy and unavailable.

For further information please contact your account manager in the first instance or our

helpdesk as below:

Email: [email protected] | Service desk direct dial: 0844 443 3538

Cisco "500" series handset