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Diverting Calls to Voice

Mail

Call History

You can view the last 150

missed, placed, and

received calls for your phone.

Directories

With directories, you can search for

and call a contact.

Shared Lines

Some dealerships require

employees to share lines with

another coworker.

Accessing Voice Mail

The first time you access your voice

mailbox, the system will prompt you

to record a name greeting and

change your password.

Voice Mail Extension:___________

Default Passcode:______________

Setting Ring Type

You can select different rings to

match your preferences and

distinguish between calls on lines.

Note: If you select Silent ring, press

the Line button or the Answer

softkey to answer incoming calls.

2015 CDK Global

Quick Reference Guide

You can redirect a ringing or active call to voice mail by using the Divert softkey. This

feature is also available when your line is busy and you receive a second incoming

call.

Press the Divert softkey to redirect a ringing or active call to your voice mailbox. If a

call is on hold, you must first resume it before you can divert it to your voice mailbox.

Viewing the Call History

Press the Applications button

history you want to view.

Dialing a Call from the Call History

To dial, scroll to a call and press the Select button in the Navigation pad or the Call

softkey.

Viewing Call Details

To view the details for a call, highlight the call and press the More and then Details

softkeys.

Searching and Calling a Contact in a Directory

1. Press the Contacts button

2. Enter search criteria and press Search softkey.

3. Select the listing and press the Dial softkey.

If you share a line with your co-workers:



Either you or your co-worker can answer a ringing call on the shared line.



When your co-worker has a call on the shared line, your shared line button

is solid red and the call displays on your screen.



When your co-worker puts a call on hold, the line button

pulses red. Either you or your co-worker can resume the call.



If your co-worker enables the Privacy feature, their calls do not display on your

screen.

Voice Mail Indicators

When you have a new voice mail message, the following indicators are active:



Solid red light on your handset



Stutter dial tone (if enabled)



Messages icon

Listening to Messages

To listen to a message, press the Messages button

prompts.

Setting Ring Type

1. Press the Applications button

2. Use the Navigation pad to select Preferences, and then press the Select button.

3. Select Ringtone, and then press the Select button.

4. Select a line, and then press the Select button.

5. To listen to a ringtone, select it and then press the Play softkey.

6. Press the Set softkey and then the Apply softkey to confirm.

, select Call History, then select the line whose

and select a directory.

displays next to the line label

on your phone

and follow the voice

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