Cisco 2691 Series Schnellstart-Handbuch - Seite 25

Blättern Sie online oder laden Sie pdf Schnellstart-Handbuch für Netzwerk-Hardware Cisco 2691 Series herunter. Cisco 2691 Series 29 Seiten. Modular routers
Auch für Cisco 2691 Series: Installieren und Formatieren (34 seiten), Datenblatt (8 seiten), Benutzerhandbuch (48 seiten)

Seite drucken

Documentation Feedback

You can send comments about technical documentation to [email protected].

You can submit comments by using the response card (if present) behind the front cover of your document or by writing to the

following address:

Cisco Systems

Attn: Customer Document Ordering

170 West Tasman Drive

San Jose, CA 95134-9883

We appreciate your comments.

Obtaining Technical Assistance

For all customers, partners, resellers, and distributors who hold valid Cisco service contracts, Cisco Technical Support provides

24-hour-a-day, award-winning technical assistance. The Cisco Technical Support Website on Cisco.com features extensive

online support resources. In addition, Cisco Technical Assistance Center (TAC) engineers provide telephone support. If you do

not hold a valid Cisco service contract, contact your reseller.

Cisco Technical Support Website

The Cisco Technical Support Website provides online documents and tools for troubleshooting and resolving technical issues

with Cisco products and technologies. The website is available 24 hours a day, 365 days a year at this URL:

http://www.cisco.com/techsupport

Access to all tools on the Cisco Technical Support Website requires a Cisco.com user ID and password. If you have a valid service

contract but do not have a user ID or password, you can register at this URL:

http://tools.cisco.com/RPF/register/register.do

Submitting a Service Request

Using the online TAC Service Request Tool is the fastest way to open S3 and S4 service requests. (S3 and S4 service requests are

those in which your network is minimally impaired or for which you require product information.) After you describe your

situation, the TAC Service Request Tool automatically provides recommended solutions. If your issue is not resolved using the

recommended resources, your service request will be assigned to a Cisco TAC engineer. The TAC Service Request Tool is located

at this URL:

http://www.cisco.com/techsupport/servicerequest

For S1 or S2 service requests or if you do not have Internet access, contact the Cisco TAC by telephone. (S1 or S2 service requests

are those in which your production network is down or severely degraded.) Cisco TAC engineers are assigned immediately to

S1 and S2 service requests to help keep your business operations running smoothly.

To open a service request by telephone, use one of the following numbers:

Asia-Pacific: +61 2 8446 7411 (Australia: 1 800 805 227)

EMEA: +32 2 704 55 55

USA: 1 800 553 2447

For a complete list of Cisco TAC contacts, go to this URL:

http://www.cisco.com/techsupport/contacts