Sony NAS-CZ1 M-Crew Betriebsanleitung - Seite 31

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Troubleshooting

Problems and remedies

Should you encounter a problem with your

system, do the following:

Make sure the power cord is correctly and

firmly connected.

Find your problem in the troubleshooting

checklist below and take the indicated

corrective action.

If the problem persists after doing all of the

above, consult your nearest Sony dealer.

General

The display starts flashing as soon as you

plug in the power cord even though you have

not turned on the system.

• Press ?/1 while the system is off. The

demonstration disappears.

The radio presetting is canceled.

• Redo "Presetting radio stations" (page 24).

There is no sound.

• Press VOL + or VOLUME + on the system.

• Make sure the headphones are not connected.

There is severe hum or noise.

• Move the system away from the source of noise.

• Connect the system to a different wall outlet.

• Install a noise filter (commercially available) to

the power cord.

The remote does not function.

• Remove the obstacle.

• Move the remote closer to the system.

• Point the remote at the system's sensor.

• Replace the CR2025 battery.

• Locate the system away from the fluorescent light.

The system can not be turned on even though

you have pressed ?/1.

• Make sure the power cord is connected to a wall

outlet.

The color irregularity on a TV screen appears.

• Turn off the TV set once, then turn it on after 15

to 30 minutes. If the color irregularity still

persists, place the speakers farther away from the

TV set.

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Network

The desired server cannot be found.

• Check the network settings on your computer.

• Start up the server you want to use on your

computer.

• Check the network settings.

• Set the broadband router or hub again correctly.

For details, see the instruction manual of the

broadband router or hub.

• When setting a firewall other than that provided

with the OS, refer to Troubleshooting in the

Installation Manual included on the supplied

CD-ROM.

• Reduce the number of servers that can be

connected to 10 servers or less (page 21).

• Replace the Ethernet cable with a new one.

• Follow the procedure below and reconnect to the

server.

Select "MEDIA SERVERS?" in the network

menu (page 19), then press ENTER.

Press ./> repeatedly to select the

desired media server, then press ENTER.

Tracks registered to a server cannot be

selected by the system.

• Track selection, playback and other operations on

the system side may not be possible for servers

other than M-crew Server.

The sound skips.

• Sound skipping may occur in the following cases:

– When music is being recorded onto the server

– When the computer is running many

applications

– When the network status is crowded

– When multiple systems are performing

playback simultaneously

Track names are not displayed.

• Some types of input characters cannot be

displayed by the system, even if they can be

registered and displayed on the server.

Operation commands take time.

• Depending on the condition of the server, it may

take a while until operation proceeds. For

example, when there is no response after pressing

m/M, keep pressing m/M for a while.

Afterwards, operation sould begin.

continued